Privacy policy

 

Ola is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website, www.olapen.com (the “Site”). Please read this Privacy Policy carefully. If you do not agree with its terms, please do not access the Site.

Information we collect
We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in our products or services, take part in activities on the Site, or contact us. The information we collect depends on how you interact with us and the Site, and may include:

  • Personal information you provide: names, email addresses, phone numbers, delivery addresses and similar information.
  • Payment data: data needed to process your payment, such as your card number and security code. Payments are processed securely by our payment providers.
  • Automatically collected information: your IP address, browser type, operating system, referring URLs and the pages you view.

How we use your information
We may use personal information collected through the Site to:

  • operate and maintain the Site
  • process and complete orders, and send related information such as order confirmations, invoices and delivery updates
  • respond to enquiries and provide customer support
  • monitor and analyse trends, usage and activity on the Site
  • carry out any other purpose for which the information was collected.

Sharing your information
We only share personal information with third parties as follows:

  • with service providers who need it to work on our behalf, such as payment processors, our fulfilment partner and delivery carriers
  • where we believe disclosure is required by applicable law, regulation or legal process
  • where we believe your actions are inconsistent with our terms or policies, or to protect the rights, property and safety of ourselves and others.

Security
We take reasonable steps to protect your personal information from unauthorised access, use, alteration and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your rights
Depending on where you live, you may have the right to access, correct or delete the personal information we hold about you. To make a request, email us at support@olapen.com.

Contact us
If you have any questions or concerns about this Privacy Policy, please contact us at support@olapen.com.